Squash Court Booking Rules
- Members can book squash courts up to 14 days in advance. When booking 14 days in advance, the new booking sheet becomes available at 6 am.
- You must select your opponent’s name, or select "Adult Guest £10" or "Junior Guest £0" (see below), to show on the booking sheets, as this will facilitate the sharing of booking fees amongst members.
- Only trainers with non-marking soles are allowed to be used on squash courts.
Member Accounts & Booking Fees
- Court boooking fees are £10 per 45 minutes (£6 Juniors and Students) (£8 off-peak).
- Each member has an account within the booking system, which must be in credit in order for the member to be able to book a court, or share fees.
- You can purchase credit (£20 minimum) with any credit/debit card when logged in. Your transaction will be processed by Stripe, and your booking system account will be credited immediately.
- Members can share booking fees by using the facility to Transfer Credit. On the day playing, MYCOURTS will automatically send a Booking Reminder to all members on the booking sheets with a link to share the cost for those who were selected as the playing partner(s)/opponent(s), unless the court was booked on the same day.
- Credits on Members' accounts are not refundable, but can be transferred to other members.
Guest Fees
When playing a guest:
- Select "Adult Guest £10" or "Junior Guest £0" as the playing partner/opponent to show on the booking sheet.
- The system will automatically add the £10 adult guest fee to the booking fee already paid (no charge for Junior Guest).
- If you are no longer playing a guest, you can change your playing partner/opponent to a member, and the additional guest fee will be removed. This can be done any time before playing.
- If you forget to select one of the Guest Fees as the playing partner/opponent before playing, then please be sure to use the facility to "Transfer Credit" to the "Adult Guest £10" account on the system.
Cancellations & Refunds
- When unable to use a reserved court, members should cancel the booking as soon as possible so that the court may be used by other members.
- When the booking is cancelled 4 hours or more before the start time, the booking (and Guest Fee) is automatically refunded.
- When cancelled within 4 hours before start time, the booking fee is non-refundable (Guest Fees are automatically refunded) as a late-cancellation charge, however, this late-cancellation charge is automatically refunded if the same court and start time is subsequently booked by another member.
- Bookings cannot be cancelled after start time.